Contact Lite-on/Plextor support to help determine the problem. Lite-on/Plextor does not offer services to recover data from failed SSDs. If you require data recovery services prior to sending us your faulty SSD for a RMA, please contact our data recovery partner DriveSavers.
DriveSavers offers specialized services for Lite-on/Plextor customers providing professional data recovery solutions at a discounted rate, while maintaining the original manufacturer’s warranty. Special benefits include FREE evaluations, FREE shipping options, special discounts, HIPAA compliance, EU Privacy Shield compliance and SOC II type II security audits on request.
USA Toll Free: 1 (800) 440-1904
Plextor Partner Benefits: https://www.drivesaversdatarecovery.com/welcome/welcome-plextor-customers/